Thank you for using Pet Hotels
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product or service you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase. After the 30-day period, you will no longer be eligible and will not be able to receive a refund.
If you have any additional questions or would like to request a refund, feel free to contact us.