Reviews

Reviews for Doggy Day Care 81147

• 1.0 Poor

  2 years ago

  On July 7th, our family’s lives were changed. I received a voicemail from Jeff Edens, the owner of Doggy Daycare 81147, stating that our dog, Zeke, had a broken leg. I was out of town and returned the call as soon as I got the message. He told me that Zeke had been attacked by our dog, Axle. Zeke was taken to Pagosa Veterinary Clinic. We have been taking our six dogs to Doggy Daycare for twelve years. It was known by Jeff Edens and everyone who worked there that Axle was to be kept separate from his family members and other dogs because of his high anxiety while at daycare. Axle is on medication for anxiety and the owner was aware of this condition. The story Jeff Edens communicated was that he took a phone call and left our dogs unsupervised. The damage that was done to Zeke’s leg would translate into being unsupervised for a much longer period of time. One of the other employees went to get a dog from the back for a customer. She heard the commotion with my dogs and alerted Jeff Edens and another employee. Long story short, Zeke’s leg was amputated because he had two breaks in his leg and it could not be repaired. We are devastated by the negligence of Jeff Edens. We entrusted our family members to the care of Doggy Daycare. He had just fired two trusted employees that had taken care of our family for the twelve years. Now we have to live with the long-term damage of this neglect and our family are the ones that suffer. We have requested Jeff Edens remove our family photos, etc. from Doggy Daycare 81147 social media. We do not want to support or help to market this daycare. It is an unsafe environment. We do not want another family to experience the hurt that we have.